I opened a support ticket with Salesforce and they stated that this was not something that they were able to aide in and that I should reach out to Google. Google email account for testing, ending at.
Gmail annotations show up how to#
My company does have a Google+ account and so to test if this was the case we changed our profile picture to see if it would update for non-gmail users and it did.Īnother thing we noticed is that we are sending our emails to non-gmail users via a different sender profile in salesforce marketing cloud than we use for gmail users. This Smart Guide shows you how to combine Gmail annotations with your mailing. Click the message name, subject or sender to open settings. The problem is youre choosing the JSON-LD format for your annotations (which isnt the only format) and.
One of the main solutions I have found is that this image that shows up is tied back to your companies Google+ account. Go to Messages > Messages and open the email you want to annotate. Yes, you can use Gmail Annotations in Marketo emails. In the right pane, under Replies and forwards, check the Preface comments with box, and type the text you want to use to identify your comments. Recently we noticed that our company logo does not appear next to our emails in the inbox of the Gmail app.įrom searching online there appears to be a lot of back and forth on this issue but not a lot of solutions. How to add Gmail annotations and markups to block-based email campaigns using the Visual Content Editor (VCE) This Emarsys Help page article explains what needs to be done to add Gmail features. My company uses Salesforce Marketing Cloud to send our emails to our customers. As Google informs in one of its guides >: A variety of factors affect whether email annotations are shown to users, including quality filters and frequency. In this blog post I would like to show you how you can add Gmail annotations and markups to email campaigns that you create in your Emarsys account.
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